all my gmail emails are not in inbox but is in all mail

How to not fetch specific emails from Outlook inbox All other options are optional and depend on your preferences.Īfter an email with the word 'Invoice' mentioned in the subject and including an attachment will be sent to your email address, the email won't appear in the inbox but by default will be archived and available from the 'All Mail' label, and therefore also won't be fetched to LiveAgent.Īs navigating back and forth to the 'All Mail' section might be a little bit inconvenient because it's hidden in general, and as its label does not indicate whether there are some unread emails in it, we recommend also creating a new custom label in Gmail Settings > See all settings > Labels, and then choose to apply this label also on emails excluded from inbox in the 2nd screen of the Gmail filter. In the 2nd screen, where you are selecting what actions should be taken 'When a message is an exact match for your search criteria:', it is needed to activate the 'Skip the Inbox (Archive it)' option. In your Gmail panel, navigate to the top 'Search mail' field, and click on the 'Show search options' button. This function allows you to create a filter, which can exclude specific emails from the inbox and archive them.įor example, let's say you do not want to fetch emails with invoices to LiveAgent, so you'll specify 'Subject: Invoice' and check the option 'Has attachment'. How to not fetch specific emails from Gmail inbox As a result, such emails won't be fetched to LiveAgent. In that case, some mail services providers like Google or Microsoft allow you to exclude specific emails from the general inbox folder automatically.

For example, you are already receiving emails containing sensitive information like personal data, payment or billing details, invoices, personal communication, etc., that are not supposed to leave your inbox. Suppose such an approach is not suitable. It is still the best and easiest solution in most cases. Creating a new dedicated support mailbox/email account is recommended instead of using personal or other business mailboxes to communicate with customers.

All my gmail emails are not in inbox but is in all mail